Field Service Manager
Sue’s area of expertise is managing Field Based teams. Her work with Blue Chip organisations such as GE Capital and Cable and Wireless will ensure our customers receive a first class service.
Sue’s main aim is to lead and support the Field Team to ensure maximum client focus and productivity. Ensuring the team are fully trained and motivated is a top priority for Sue.
As SCS continues to grow Sue believes ensuring the team meet the highest standards is the key to delivering excellence for our clients.
Richard joined SCS as a Service Engineer in the North West and was soon promoted to Senior Engineer. With 14 years’ experience as an install and maintenance engineer his knowledge of the industry is second to none. Richard is committed to “maintaining tomorrow’s technologies today” and keeps abreast of developments in all areas of TV, Aerial, Satellite, CCTV and Door Access.
Richard is passionate about customer care and service. His aim is to get the job done right ‘first time’ with the minimum of disruption to the customer. Richard’s calm and level headed approach puts customers and colleagues at ease. Richard aims to provide a first class service in everything he undertakes. We here at SCS are lucky to have him on board!